FIDO HYDRO is able to continue as Canine Hydrotherapy falls under essential services, as per Veterinary services.
During Lockdowns – Covid safety rules apply and our clinic operational procedures change to adhere to Victorian Government directives.
As always we completely respect clients who wish to reschedule their dogs appointments that are scheduled during this lock down period, especially for clients with compromised immunities & clients travelling from outside the Ballarat region.
If you prefer, you can return to your car and video of the treatment will be sent to your phone and you will be notified when to return to reception to collect your dog.
To prevent cross contamination we ask clients to please take off any personal collars/leads at the door. Staff will open/close the gate for your dog & then use FIDO HYDRO equipment.
If you are feeling unwell or have returned from one of the other identified CV hot spots, please make arrangements to reschedule your dog’s hydro appointment and please do not attend the clinic.
Clients are directed to scan in on entry, use the hand sanitiser at reception on entry & when leaving.
Our clients & patients safety & well-being is paramount! Anyone who is unable to wear a mask at all times, we kindy ask for you not to attend our clinic as per Victorian Government directives. Please refrain from eating food & drinking coffee within appointment times.
Please do not hesitate to be in contact FIDO HYDRO clinic, if you have any questions or concerns 0448744558.
Our operational times & phone switched on between 9am -6pm
Phone switched off Wednesdays & Sunday’s.
Thank you for continuing to being good humans! We appreciate the wonderful kind-hearted people that you are! We are proud of our great little community for our spirit to support one another! We get lockdown but we get up again!
We are thinking of you all!
Stay well! Stay positive!
With kindest regards
Your FIDO HYDRO team